Fiberglass Pool Warranty from One Company

If you have a warranty request, please take a picture of the item and e-mail to wa******@*********ls.com We will respond within 2 business days. Please note that Gelcoat repairs are only done in the summer as we do gelcoat repairs under water when water is at 80 degrees and warmer for at least 5 days.  Remember, Gelcoat is not waterproof and is porous (why you must not use liquid chlorine or muriatic acid), it is the dark red / black fiberglass that is waterproof.  This is unlike concrete pools which is the opposite, the 3/4″ coating on the concrete is waterproof and a main reason why most concrete pools will develop leaks within 10-15 years as the pool settles. 

1. Your Fiberglass Pool has a 25 year non-transferrable warranty on the fiberglass itself from cracks due to manufacturer defects. 
2. Gelcoat warranty is for one year. This is to find any air voids between gelcoat and fiberglass that we can’t find until after pool full of water and people have played in it. It is cosmetic and we do the repair under water. After one year we charge a low $85 per man hour to repair with most repairs only taking 3-4 hours underwater.  Remember never let your PH go about 8. High PH is a water chemistry issue known to cause osmotic blisters as the salt stuck in gelcoat converts to oxygen ions causing the pressure needed for the bump. 
3. Equipment warranty is a pass through warranty direct with the Vendor. View Hayward’s warranty for Expert Line products here https://hayward.com/support/resources/warranty which details labor and parts warranty. We are a Totally Hayward Dealer! This means 3 year parts warranty on most items. 
4. Deck Warranty is for one year. No warranty for hairline cracks and standing water less than 1/4″ after 24 hours (Concrete Deck issue only). 
5. PVC Fittings that crack are covered for one year. We pressure all pipes to 45psi for 30 minutes greater than the building code’s 35lb psi.  
6. LED Light is warrantied by S.R. Smith for 10,000 hours
7. Ladder and Handrail is warrantied for one year. Caution, we do not warranty against rust as it is Stain less not Stain free. We have purchased Marine Grade ladders and handrails, if they rust it is usually due to customer forgetting to add “Mineral Out” or a metal sequestering agent every month per directions on the bottle as discussed during pool school due to Florida hard water. 

The Warranty section of your proposal takes precedence over this website please read it for your actual warranty coverage.